Privacy Policy

1. Who We Are

At XpertAIze, operated by XPERTIZE.MA SARL ("we," "us," "our"), we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Platform.

2. What Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number. We may contact you via email, phone calls, or SMS to your provided contact details.
• Professional Details: CVs, LinkedIn profiles, role preferences, salary expectations, location preferences, work experience, education, skills, and similar professional information.
• User-Generated Files: Any files or materials you choose to upload, including CVs and professional documents.
• Cookies & Analytics: Device and usage data (e.g., IP address, cookie IDs, browsing patterns) to enhance your experience and improve our service.
• Connection Data: IP address, connection logs, and browsing data.

3. How We Use Your Data

We use your personal data for the following purposes:

• Recruitment Matching: To identify and suggest relevant job opportunities, facilitate introductions to employers, and tailor our AI-driven recommendations.
• Communication: To reach out via email, phone, or SMS about new roles, gather feedback, or communicate on behalf of partner companies. If you've opted in, we may also send you occasional marketing or promotional updates.
• AI Processing & Improvement: Your profile data and interactions may be used internally for product development, quality checks, and to train or refine our AI systems.
• Platform Security & Maintenance: We use your data to help prevent misuse, fraud, or security issues.
• Aggregated Data: We may compile and use aggregated or anonymized data (e.g., total number of users by profession, general salary expectations by experience level) for analytics or promotional purposes. Such aggregated data will not identify you personally.
• Compliance: We may process or retain data as needed to comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

• Consent: We rely on your consent for collecting and processing personal data in connection with introductions and AI-driven matching.
• Legitimate Interests: Certain processing (e.g., security, basic analytics, aggregated data) may fall under legitimate interests.
• Contract Performance: Processing necessary to provide the services you've requested.
• Legal Obligations: Processing required to comply with applicable laws.

5. Data Sharing & Transfers

Automatic Sharing with Employers: By default, we may automatically share your candidate profile, professional details, and contact information with potential employers we reasonably believe align with your professional experience, skills, and interests. You can control or restrict this automatic sharing feature in your account settings.

Opt-Out: If you prefer that your details not be shared automatically, you can change your settings at any time to require explicit consent before we share your profile with employers.

Third-Party Providers: We use third-party AI and hosting services. These providers may be located outside Morocco, and we implement appropriate safeguards as necessary.

No Selling: We do not sell your personal data to third parties.

6. Cookies & Tracking Technologies

By using the Platform, you consent to the use of cookies and tracking technologies. We use:

• Essential Cookies: Required for Platform operation
• Performance and Analytics Cookies: Collect usage data and browsing patterns
• Functional Cookies: Store User preferences and settings
• Third-Party Cookies: From analytics providers and technical service partners

Data collected through cookies may be shared with analytics providers and AI service providers necessary for Platform operation and improvement.

7. Retention & Deletion

Retention: We keep your personal data for as long as necessary to provide our services, and for up to 36 months after account closure or last activity, unless you request earlier deletion or we are required to retain it for legal purposes.

Deletion Requests: You may request account or data deletion by emailing info@xpertaize.com. We aim to comply with such requests within 30 days. Note that deleting data may limit our ability to continue providing optimal services.

8. Your Rights

Under Moroccan Law No. 09-08 and other applicable laws, you may have the right to:

• Access: Obtain a copy of your personal data
• Rectify: Correct inaccuracies in your data
• Delete: Request erasure of your data
• Object or Restrict: Limit or object to certain processing activities
• Data Portability: Request your data in a structured, commonly used format

To exercise these rights, email us at info@xpertaize.com. We will respond as required by law.

9. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, theft, or alteration, including:

• Encryption of sensitive data
• Secure cloud storage
• Strict access controls
• Security incident monitoring and detection

However, no system is completely secure, and we cannot guarantee absolute protection. Users acknowledge being informed and accept the inherent risks.

10. International Users

If you access or use our Platform from outside Morocco, you do so at your own initiative and must comply with applicable local laws. By providing your data, you acknowledge that it may be processed in or transferred to Morocco and other jurisdictions where our providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a prominent notice on our website. Your continued use after any changes signifies acceptance of the revised Policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at: